Jiway has adapted its MozaIK application to the particular needs of sectors having a strong interaction with their customers, such as telecommunications.
Jiway caters not only to its traditional client base made of private and retail banks but also to telecom companies in search for adaptable documents and efficient document workflows.
When dealing with a large customer base, the ability to automate and distribute large volumes of documents built around your corporate brand is vital.
The MozaIK solution supports the customization of your documents and automates your production for interactive use or in batch mode.
From the initial creation of templates to the final archiving, MozaIK allows you to master the entire document chain. The solution enables the automatic programming of distribution through different channels (email, postal mail, client web portal, etc.) and all your document production can be managed from a business-focused monitoring dashboard.
Moreover, this solution as an Enterprise Content Management platform allows you to centralize all information related to your business and clients within one collaborative platform and receive updated information in real-time for full KYC capabilities. On the other hand, you can easily generate targeted marketing campaigns, using advanced research and multi-criteria selection.
Key features dedicated to your business
- Powerful tool for creating documents such as contracts, subscriptions, invoices, etc., under your corporate logo
- Large volume distribution via various channels, on the fly or in batch mode
- Core customer relationship tool, adapted to the specificities of your business
- Management of marketing campaigns
- Secured and dynamic dataroom and archiving
- 360° monitoring of all processes
- Design and generation of invoices in five languages for a telecoms operator, covering phone and hardware services for both residential and corporate customers
- Production of subscription contracts at point of sale for a telecoms operator