Over 20 years of expertise led to the continuous development of a platform composed of cross and common modules equipped with business features offered by our native solutions, MozaIK OMS and MozaIK CRM.
Built as an “integrated” solution, the MozaIK front-end suite fits naturally in the environment of its clients/users, at different levels:
- its single, secured point of entry facilitates access to all modules of the MozaIK suite,
- Its real time dashboard displays the most pertinent data according to user’s profile, preferences and expectations,
- Its open and flexible approach allows the organisation to master and adapt the content of the dashboards providing secured access to their clients (B2B2C)
- its numerous standard XML interfaces can be combined to any core IT system as well as to specialized and complementary tools,
- its independent database and operating system facilitate connection to third-party repositories,
- its proven modules allow for the customization of workflows and the proper set up of business processes.
As a fully integrated front-office solution it provides users with :
- undeniable working comfort,
- a free flow of information reinforcing work processes and teamwork,
- close collaboration between CRM and Document Management as a tremendous and inescapable asset,
- a drastic reduction of the risk of error caused by the multiplication of systems that are not connected,
- guaranteed security and data integrity.